FAQ

Is there a minimum order quantity?

No minimum orders, even on your first order.

Do you offer incentives for first time orders?

Yes, we offer free shipping on first time orders. Also, if your first order is 100 cards or more, a 12 pocket revolving card stand can be shipped to you (available in black or white).

Can I change or cancel my order once it has been placed?

Please contact us at 1-612-963-3916 if you need to make adjustments to your order. We process all orders within 3 business days so the time window for changes or cancellations must be within that period.

What do I do if there's a problem with my order?

If you experience any issues with your order please email us at palmscustomcards@gmail.com or call 1-612-963-3916 (Monday – Friday 9:00 am – 5:00 pm CST).

I am a wholesale business customer and don't want to order online. How can I order?

To order cards directly from us, please email us at palmscustomcards@gmail.com to request an order form that you can print, fill out, and send back to us in an email or by envelope via USPS. We will send you an invoice via email. Mail a copy of the invoice along with your business check to: Palm's Custom Cards P.O. Box 314 Elk River, MN 55330

How much do you charge for shipping?

We charge from $7.98 to $22.80 depending on the amount of cards you order and how fast you want them delivered.

How are the cards shipped?

We use USPS Parcel Select Ground and USPS Priority Mail services to ship your orders, depending on how fast you want them delivered.

Can I view my order status or order history on this website?

Yes. To view your order status or order history, please click here (this page is only available to existing customers).

Who can purchase cards on your website?

Only retail businesses who buy wholesale. For retail card sales, please see our list of approved retail outlets here.

What is your return, refunds and exchanges policy?

Please see our return and exchange policy here.

PALM'S CUSTOM CARDS